Privacy Policy

Effective Date: May 29, 2024

San Luis Coffee Company values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us through our website and services.

1. Information We Collect

We collect information that you provide directly to us through our website, including:

  • Online Orders: Name, contact information, shipping address, billing address, payment information, and order details.
  • Retail and Wholesale Sales: Name, business information (for wholesale customers), contact information, shipping address, billing address, payment information, and order details.
  • Contact Form: Name, email address, phone number, and your message or inquiry.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and fulfill your online orders.
  • Manage retail and wholesale sales transactions.
  • Respond to your inquiries and provide customer support.
  • Improve our products, services, and website functionality.
  • Communicate with you about your orders, promotions, and updates.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Shipping Services: We share your contact details and shipping information with our third-party shipping service provider, Shippo, to ensure your orders are delivered accurately and promptly.
  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or any form of sale of some or all of our assets, your personal information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.

5. Your Choices

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
  • Request that we restrict the processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the information provided below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at:

San Luis Coffee Company
405 Main St, San Luis, CO 81152
719-206-0002
Email: sanluiscoffeecompany@gmail.com